All order will be processed 5-7 working days

SHIPPING POLICY

GENERAL SHIPPING POLICIES

 

  •              Accurate shipping and delivery information is required to ensure timely receipt of merchandise.
  • Please note that orders will be particularly delayed during the launch of a new collection, restock of sold out items, and/or during sale periods.

 

NIGERIA SHIPPING

  • We offer free shipping on all domestic orders over N50,000.
  • We ship through SEND BOX, and DHL.
  • You will be notified of any delays in shipping. Please note, that delays may arise during national holidays.
  • You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
  • If you are shipping an item over N50,000, you should consider using a trackable shipping service.
  • Receipt of returned merchandise is not guaranteed.
  • Please note that returns/exchanges can only be made via mail. Our facility will only receive items that are delivered through courier services such as SEND BOX and/or DHL

 

INTERNATIONAL

  • Your shipping times depend on the shipping carrier and option you choose at checkout.
  • We are unable to track packages in international territories.
  • We are unable to redirect orders once they have shipped.
  • KEMIKAM is not responsible for customs duties and taxes applied in the country of delivery.
  • All international orders are FINAL SALE.
  • We do not accept and will not process international returns.
  • We do not offer exchanges on international orders.
  • We only use SENDBOX for international shipping.
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